PRIVACY POLICY
1. Introduction
Kenzo InfiniTech (“we”, “us”, or “our”) is committed to protecting your personal information and ensuring that it is processed in a lawful, transparent, and secure manner.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communication platforms.
We process all personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We may collect the following types of information when you engage with our business:
2. Information We Collect
2. Information We Collect
Personal Information:
Full name
Email address
Phone number (including WhatsApp)
Business Information:
Company name
Industry
Services you are interested in
Technical Information:
IP address
Browser type
Website usage data (via cookies)
3. How We Use Your Information
Your information is used strictly to support your experience and deliver our services effectively. This includes:
Responding to your inquiries and requests
Scheduling consultations and follow-ups
Understanding your business needs and providing tailored solutions
Improving our systems, services, and user experience
Sending relevant communication (only where consent has been given)
Complying with legal and regulatory obligations
4. Data Protection & Non-Sharing Commitment
We take your privacy seriously and operate under a strict non-sale and non-disclosure policy.
We do not sell, rent, or trade your personal information to any third parties
We do not share your information for marketing or promotional purposes
Your data is used strictly for the purpose it was collected for
Your information is used strictly to support your experience and deliver our services effectively. This includes:
To trusted service providers who assist in delivering our services (e.g. CRM systems, hosting providers)
These providers are bound by strict confidentiality and data protection obligations
Access is limited strictly to what is necessary for service delivery
5. SMS & Mobile Data Privacy (Required Clause)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Security
We implement appropriate technical and organisational measures to protect your information, including:
Secure platforms and systems
Controlled access to sensitive data
Protection against unauthorised access, misuse, or loss
7. Your Rights (POPIA Compliance)
You have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your information
Object to how your data is processed
Withdraw consent at any time
Requests can be made using the contact details below.
8. Cookies & Tracking
We may use cookies and tracking technologies to:
Improve website functionality
Analyse user behaviour
Enhance your browsing experience
You may disable cookies through your browser settings.
9. Contact Information
📧 Email: [email protected]
📞 Phone: 062 387 6512
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
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Office Location
2nd Floor, Nelson Mandela Square, Maude Street West Tower, Sandton, 2146